If there is anything sure in life, particularly in the life of a Chicago property manager, it's that the major problems will occur at the most inopportune times. When did a plumbing backup ever happen at a convenient time?
But planning for those inevitable failures and necessary repairs is what differentiates an effective HOA manager from one who responds only to crisis situations. Advance planning also signals the difference between a prime property and one whose tenants or residents will flee at the first opportunity.
One of the most effective planning tools is the Reserve Study, with specified regular funding that is kept separate from routine operating funds. The reserve funds should be invested and allowed to grow over time so that both preventive maintenance and needed repairs or replacements can be made on a timely basis as systems age, with no need for special assessments. A reserve fund also means that there is no need to wait for a crisis before making repairs. Scheduled replacements become part of a master plan.
As a professional property manager, you no doubt know that all building systems have life spans; they can range, typically, from two to 30 years. With adequate routine maintenance, you should be able to stretch the minimums a bit, but if you don't plan for replacement, you will be caught up short by a leaky roof, a burst pipe, a suddenly ineffective cooling system, or a broken elevator.
The best way to avoid that sort of drama is to plan, in a measured and well-defined way, for timely expenditures to address needs at appropriate times. Take these steps:
Once again, if there is any certainty in the property management business, it is that someday those funds will be needed, very possibly at an inconvenient time. With an adequate reserve fund, your owners and tenants will feel much less pain than they would if they were asked to pony up dollars for a special assessment.
An important part of any reserve study, whether for a new building or an older one, is to research the "better ways" that have been developed to replace such things as failing pipes. As just one example, The NuFlow System can simplify correction of leaky pipe problems and very possibly save you money as well. If you have questions about our innovative plumbing solutions, please contact us.